Delivery information

  • All orders are shipped with UPS from our warehouses in Arizona and South Carolina, USA.
  • Express Shipping: We aim for 1-4 working days (Mon-Fri) for delivery.
  • Economy Shipping: We aim for 3-7 working days (Mon-Fri) for delivery.
  • Please note that processing orders can take 1 working day.
  • Free Shipping over $400.
  • USA rates exclude minor outlying islands and territories. 
  • We are unable to ship to P.O. Boxes due to the size and volume of some of our products.  

Don't ship to your location? Please reach out to and we will try our best to arrange delivery to you.


Customs Duties, Taxes and Brokerage Fees

When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. As a seller, we are expected to be in compliance with the import laws and regulations of the countries we ship to. This includes accurately representing the contents of your package.

  • Your order may be subject to GST, import duties and/or taxes, which are levied once your package reaches your country. These are not covered in our shipping rates and you will be responsible for these fees.
  • George & Willy ships your package DDU, “duties and taxes unpaid,” and does not collect the GST, duties and/or taxes and cannot predict what your particular charges may be. If you do incur these additional charges, they must be rendered in order for your package to clear customs.
  • For more information regarding your country’s custom policies, please contact your local customs office. We will not grant a refund if you refuse an import fee. Please note: these customs charges can also cause delays. 

Refusal of delivery

If you refuse a shipment from George & Willy you are responsible for the original shipping charges, any import fees that may have incurred on the package, as well as the cost of returning your parcel to George & Willy. This amount will be deducted from your refund once the shipment has been received back.